Summary
Results-driven Scrum Master with more than 10 years of experience in Agile coaching, workshop facilitation and guiding teams through successful Agile transformations. Certified ScrumMaster (CSM) and Certified Scrum Product Owner (CSPO) with deep expertise in Scrum, Kanban and Scrumban. Proven track record leading cross-functional software development and service delivery teams — driving productivity, efficiency and continuous improvement through Agile events and best practices, and using metrics and data-driven insights to help teams make better decisions.
Experience
Scrum Master & Kanban Lead
Wells Fargo
Jun 2023 — Present
Lead multiple cross-functional Agile teams delivering technology projects, partnering with Product Owners and senior leadership to support the ongoing Agile transformation across Wells Fargo Technology.
- Lead Scrum and Kanban events — sprint planning, daily stand-ups, backlog refinement and retrospectives — to drive successful Agile delivery.
- Designed and built custom Jira and Confluence dashboards that improved visibility into progress and metrics; adopted across multiple areas of Wells Fargo Technology.
- Created a self-assessment Team Maturity Rubric and radar chart, adopted by multiple teams to measure their Agile maturity and find growth opportunities.
- Facilitate Agile workshops and coach teams on best practices, promoting continuous improvement.
- Collaborate with Product Owners and teams to prioritize and refine user stories in alignment with OKRs.
- Partner with leadership to identify and remove impediments and support Agile transformation initiatives.
- Promote a culture of collaboration, self-organization and accountability across teams.
Scrum Master
Synapse Studios
Oct 2020 — Oct 2022
Served multiple mobile app development teams at a leading web and mobile app studio, coaching an Agile mindset and keeping delivery closely aligned with user needs and business goals.
- Facilitated sprint planning, backlog refinement, daily scrums, sprint reviews and retrospectives for multiple mobile app teams.
- Facilitated Example Mapping sessions to evolve the teams’ Behavior Driven Development (BDD) practices.
- Ran A/B testing experiments to validate potential new features.
- Used data insights and direct customer feedback to guide and validate product decisions.
- Identified impediments and worked with teams to remove blockers and deliver on time.
- Coached and mentored teams on Agile principles and appropriate Scrum practices.
Guided multiple teams through their Agile journey, coaching them to refine their Scrum processes and adopt more effective practices.
- Facilitated daily stand-ups, sprint planning, story refinement, retrospectives and release planning.
- Worked with the Product Owner to manage sprint priorities and backlog refinement.
- Tracked and reported key metrics to stakeholders, keeping progress transparent.
- Managed risks and removed impediments so teams could deliver consistently.
- Facilitated cross-functional discussions to resolve challenges and improve coordination.
Scrum Master
Cyberitas Technologies
Jun 2018 — May 2019
Scrum Master for cross-functional web and mobile development teams, contributing to scalable digital solutions from mobile apps to AI-powered enterprise systems.
- Coached and mentored multiple teams in Agile principles, improving their understanding of Scrum and their workflow.
- Facilitated sprint planning, backlog refinement, sprint reviews and retrospectives.
- Partnered with Product Owners to manage the backlog, prioritize features and clarify sprint goals.
- Led cross-functional discussions between development, design and product teams.
- Tracked and communicated project metrics to key stakeholders.
Scrum Master, Sr. Web Developer, Supervisor
Mesa Public Schools
Aug 2009 — Jan 2015
Led the Agile transformation of the district’s Web Development department while managing web services projects end to end.
- Agile transformation: led the department’s move to Agile, significantly improving collaboration and productivity.
- Accessibility leadership: directed the accessibility overhaul of the district website — over 1 million pages of content.
- End-to-end delivery: managed web services projects from discovery and design through development and deployment.
- Process improvement: optimized workflows through Agile practices aligned with district-wide goals.